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人员招聘与甄选（第3版） 
定 价：49 元 丛书名：高等院校人力资源管理系列规划教材
9 7 3 8 5 7 7 1 2 2 8 1 2 读者对象:高等院校人力资源管理专业师生、人力资源管理从业人员、人力资源管理咨询人员、人力资源管理研究人员 
本书围绕“招、选、聘”这条主线，系统、全面地阐述了招聘工作，包括招聘概述和招聘前的基础性工作，“招、选、聘”工作的开展，人员招聘评估以及招聘的实践操作四大部分，既有理论阐述又有实践操作。每章开篇设置了引导案例、学习目标和学习导航，章尾安排了自测题，便于学习和巩固。各章节中设置了相关链接、案例等栏目，还增设了二维码以拓展知识和创新学习方式。另外，本书提供了电子课件和课后自测题参考答案等教辅资料，以便课后学习。本书既可作为高校人力资源管理专业本科层次或工商管理类专业本科层次的教材使用，也可供社会各界从事人力资源管理工作的人员参考阅读。
赵永乐 先后担任中央人才工作协调小组特聘专家，中国人才研究会副会长，水利部人力资源研究院副院长，人社部CETTIC面试考官专家委员会副主任委员，江苏省人大常委会立法咨询专家，中国（南京）人才发展研究中心常务副主任，国家首批人才理论研究基地（河海大学）首席专家，河海大学人力资源研究中心主任、教授、博士生导师。曾受聘60余家企业担任管理顾问，出版著作60余部，发表文章300余篇，承担国家级和省部级课题59项，承担政府部门和企事业单位咨询项目近70项，获得全国性和省部级一等奖8项、二三等奖28项。
第1 章 招聘概述 ··················································································· 1
1.1 招聘的含义和作用 ······································································ 2
1.1.1 招聘的含义 ······································································· 3
1.1.2 招聘的作用 ······································································· 4
1.2 招聘的历史沿革与发展趋势 ·························································· 6
1.2.1 招聘的历史沿革 ································································· 6
1.2.2 招聘的发展趋势 ································································· 6
1.3 招聘的目的、原则与流程 ····························································· 8
1.3.1 招聘的目的 ······································································· 8
1.3.2 招聘的基本原则 ································································· 9
1.3.3 招聘的一般流程 ······························································· 11
1.4 招聘的影响因素分析 ································································· 13
1.4.1 企业内部因素 ·································································· 14
1.4.2 企业外部因素 ·································································· 16
1.4.3 求职者的个人因素 ···························································· 19
自测题 ·························································································· 20
第2 章 招聘前的基础性工作 ·································································· 23
2.1 人力资源规划 ·········································································· 24
2.1.1 人力资源规划概述 ···························································· 25
2.1.2 人力资源规划的内容与主体 ················································ 27
2.1.3 人力资源规划的原则和流程 ················································ 30
2.2 工作分析 ················································································ 32
2.2.1 工作分析的含义及作用 ······················································ 32
2.2.2 工作分析的内容 ······························································· 35
2.2.3 工作分析的程序与方法 ······················································ 37
2.2.4 工作分析结果的应用 ························································· 40
???人员招聘与甄选（第3 版）
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2.3 招聘计划制订 ·········································································· 42
2.3.1 招聘需求分析 ·································································· 42
2.3.2 估算招聘时间与成本 ························································· 42
2.3.3 确定招聘人员 ·································································· 43
自测题 ·························································································· 44
第3 章 人员招募 ················································································· 46
3.1 人员招募概述 ·········································································· 47
3.1.1 人员招募的含义和作用 ······················································ 47
3.1.2 人员招募的程序 ······························································· 47
3.2 招聘渠道 ················································································ 50
3.2.1 内部招聘 ········································································ 50
3.2.2 外部招聘 ········································································ 52
3.3 招聘渠道的比较与选择 ······························································ 57
3.3.1 招聘渠道的比较 ······························································· 57
3.3.2 招聘渠道的选择 ······························································· 60
3.4 招聘广告的设计 ······································································· 61
3.4.1 招聘广告的内容 ······························································· 61
3.4.2 招聘广告的设计原则 ························································· 63
3.4.3 招聘广告案例分析 ···························································· 65
自测题 ·························································································· 67
第4 章 人员甄选的准备与实施 ······························································· 70
4.1 人员甄选概述 ·········································································· 72
4.1.1 人员甄选的含义及作用 ······················································ 72
4.1.2 人员甄选的内容 ······························································· 72
4.1.3 人员甄选的程序 ······························································· 75
4.2 人员甄选的准备 ······································································· 76
4.2.1 甄选策略选择 ·································································· 76
4.2.2 考官培训 ········································································ 77
4.2.3 试题的编制与准备 ···························································· 79
4.3 人员甄选的实施 ······································································· 79
4.3.1 求职材料筛选 ·································································· 79
4.3.2 初试 ·············································································· 82
4.3.3 复试 ·············································································· 83
4.3.4 背景调查 ········································································ 85
4.3.5 体格和体能检查 ······························································· 87
4.3.6 初步录用决策 ·································································· 88
自测题 ·························································································· 89
目录???
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第5 章 人员甄选的技术与技巧 ······························································· 93
5.1 笔试 ······················································································ 95
5.1.1 笔试的特点及程序 ···························································· 95
5.1.2 笔试的内容 ····································································· 96
5.1.3 笔试题目的编制 ······························································· 99
5.1.4 笔试的组织管理 ······························································ 101
5.2 面试 ····················································································· 102
5.2.1 面试的含义、特点及作用 ·················································· 102
5.2.2 面试的程序 ···································································· 104
5.2.3 面试的方法 ···································································· 106
5.3 评价中心技术 ········································································· 108
5.3.1 评价中心技术的含义及背景 ··············································· 108
5.3.2 评价中心技术的优缺点 ····················································· 109
5.3.3 评价中心技术的常用方法 ·················································· 110
5.3.4 评价中心技术的实施 ························································ 113
自测题 ························································································· 114
第6 章 其他甄选活动与组织 ································································· 119
6.1 人才库建设甄选 ······································································ 121
6.1.1 人才库的含义及作用 ························································ 121
6.1.2 人才库建设甄选的程序与注意事项 ······································ 123
6.2 人员外派甄选 ········································································· 126
6.2.1 人员外派甄选的含义 ························································ 126
6.2.2 人员外派甄选的内容与方法 ··············································· 126
6.2.3 人员外派甄选的程序 ························································ 128
6.3 人员评优甄选 ········································································· 130
6.3.1 人员评优甄选的含义及原则 ··············································· 130
6.3.2 人员评优甄选的内容与方法 ··············································· 131
6.3.3 人员评优甄选的程序 ························································ 132
自测题 ························································································· 137
第7 章 人员录用 ················································································ 139
7.1 录用决策 ··············································································· 140
7.1.1 信息收集、整理与分析 ····················································· 140
7.1.2 录用决策的制定 ······························································ 142
7.2 录用程序和文件管理 ································································ 143
7.2.1 录用程序 ······································································· 143
7.2.2 录用管理文件与表格 ························································ 146
???人员招聘与甄选（第3 版）
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7.3 新员工培训 ············································································ 150
7.3.1 新员工培训的目的和内容 ·················································· 150
7.3.2 新员工培训的方法 ··························································· 153
自测题 ························································································· 156
第8 章 人员招聘评估 ·········································································· 158
8.1 招聘评估概述 ········································································· 160
8.1.1 招聘评估的含义及作用 ····················································· 160
8.1.2 招聘评估的标准 ······························································ 161
8.1.3 招聘评估的方法 ······························································ 162
8.2 招聘评估指标体系 ··································································· 164
8.2.1 招聘数量和质量评估指标 ·················································· 164
8.2.2 招聘人员工作评估指标 ····················································· 166
8.2.3 招聘方法信度和效度评估指标 ············································ 167
8.2.4 招聘成本-收益评估指标 ···················································· 168
8.3 招聘成本评估 ········································································· 170
8.3.1 招聘成本的分类 ······························································ 170
8.3.2 招聘成本的评估 ······························································ 172
8.3.3 招聘成本效用评估 ··························································· 172
8.4 招聘投资收益评估 ··································································· 173
8.4.1 招聘投资收益的预测方法 ·················································· 173
8.4.2 招聘投资收益的其他评价方法 ············································ 175
自测题 ························································································· 177
第9 章 人员招聘与甄选实验操作 ··························································· 181
9.1 人员招聘模拟实验 ··································································· 182
9.1.1 实验内容与目的 ······························································ 182
9.1.2 实验要求 ······································································· 182
9.1.3 实验条件准备 ································································· 183
9.1.4 实验步骤与过程 ······························································ 184
9.1.5 实验成果及评价 ······························································ 185
9.1.6 课后练习题 ···································································· 186
9.1.7 相关表单和范例 ······························································ 186
9.2 招聘广告的拟定与发布 ····························································· 194
9.2.1 实验内容与目的 ······························································ 194
9.2.2 实验要求 ······································································· 194
9.2.3 实验条件准备 ································································· 195
9.2.4 实验步骤与过程 ······························································ 195
目录???
XIII
9.2.5 实验成果及评价 ······························································ 197
9.2.6 课后练习题 ···································································· 197
9.3 结构化面试的模拟实验 ····························································· 197
9.3.1 实验内容与目的 ······························································ 197
9.3.2 实验要求 ······································································· 198
9.3.3 实验条件准备 ································································· 198
9.3.4 实验步骤与过程 ······························································ 199
9.3.5 实验成果及评价 ······························································ 203
9.3.6 课后练习题 ···································································· 203
9.3.7 结构化面试试题和评分表范本 ············································ 203
9.4 评价中心模拟实验一——无领导小组讨论 ····································· 208
9.4.1 实验内容与目的 ······························································ 208
9.4.2 实验要求 ······································································· 209
9.4.3 实验条件准备 ································································· 210
9.4.4 实验步骤与过程 ······························································ 211
9.4.5 实验成果及评价 ······························································ 214
9.4.6 课后练习题 ···································································· 214
9.4.7 无领导小组讨论测评场地布置、讨论题目及评分表范例 ··········· 214
9.5 评价中心模拟实验二——公文处理测验 ········································ 222
9.5.1 实验内容与目的 ······························································ 222
9.5.2 实验要求 ······································································· 222
9.5.3 实验条件准备 ································································· 223
9.5.4 实验步骤与过程 ······························································ 224
9.5.5 实验成果及评价 ······························································ 225
9.5.6 课后练习题 ···································································· 226
9.5.7 公文处理题及评分表范例 ·················································· 226
后记 ·································································································· 228
参考文献 ···························································································· 229
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