《跨文化沟通与管理》（第9版，双语教学版）选自弗雷德·卢森斯的International Management: Culture,Strategy, and Behavior 2015年的第9版。在全球化背景下，跨文化管理是所有跨国组织以及跨国管理者的重要议题。
《跨文化沟通与管理》（第9版，双语教学版）共分为四章：文化的意义和维度；跨文化管理；组织文化与组织多样性；跨文化沟通与谈判。全文论述深入浅出，可读性、实践性强。对所有标题加了中文注释后，让读者可以迅速阅读并抓住主旨。
《跨文化沟通与管理》（第9版，双语教学版）的作者弗雷德·卢森斯是国际著名的管理学家和心理学家；乔纳森·多是全球领导力中心的创会理事、知名管理学教授。《跨文化沟通与管理》（第9版，双语教学版）是国际化管理类图书的先驱，也是探究国际化管理的教材。
1The Meanings and Dimensions ofCulture 2
The World of International Management: The Cultural
Roots of Toyota’s Quality Crisis 2
The Nature of Culture 4
Cultural Diversity 5
Values in Culture 9
Value Differences and Similarities across Cultures 9
Values in Transition 10
Cultural Dimensions 12
Hofstede 12
Trompenaars 19
Integrating Culture and Management: The GLOBE Project 28
Culture and Management 29
GLOBE's Cultural Dimensions 30
GLOBE Country Analysis 30
The World of InternationalManagement—Revisited 33
Summary of Key Points 33
Key Terms 34
Review and DiscussionQuestions 34
Internet Exercise:Renault-Nissan in South Africa 35
In the InternationalSpotlight: South Africa 36
2 Managing Across Cultures 38
The World of International Management: Apple v. Samsung:
Comparing Corporate Culture 38
The Strategy for Managing across Cultures 40
Strategic Predispositions 41
Meeting the Challenge 42
Cross-Cultural Differences and Similarities 45
Parochialism and Simplification 45
Similarities across Cultures 48
Many Differences acrossCultures 48
CulturalDifferences in Selected Countries and Regions 52
Doing Business inChina 53
Doing Business inRussia 55
Doing Business inIndia 57
Doing Business inFrance 58
Doing Business inBrazil 59
Doing Business inArab Countries 60
The World of International Management—Revisited 62
Summary of Key Points 63
Key Terms 63
Review and Discussion Questions 63
Internet Exercise: Haier’s Approach 63
In the International Spotlight: Mexico 64
3 Organizational Cultures and Diversity 66
The Worldof International Management: Managing
Culture andDiversity in Global Teams 66
The Natureof Organizational Culture 68
Definition andCharacteristics 69
Interactionbetween National and Organizational Cultures 70
OrganizationalCultures in MNCs 74
....
The People’s Republic of China (PRC orChina, for short) has had a long tradition of isolation. In 1979, Deng Xiaopingopened this country to the world.
China is rapidly trying to close thegap between itself and economically advanced nations and to establish itself asa power in the world economy. China is actively trading in world markets, is amember of the WTO, and is a major trading partner of the United States. Despitethis global presence, many U.S. and European multinationals still find thatdoing business in the PRC can be a long, grueling process. Very few outsidefirms have yet to make a profit in China. One primary reason is that Western-basedMNCs do not appreciate the important role and impact of Chinese culture.
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